Ten Little Pieces: Protecting Our Planet for Future Generations

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Last updated: February 2026

At Ten Little Pieces, your privacy matters to us.

This Privacy Policy explains how we collect, use, store and protect your personal information. It applies when you visit our website, download resources, book our programs, or otherwise engage with our services.

By using our website or services, you agree to the terms of this policy.

 Ten Little Pieces is an environmental education organisation based in Queensland, Australia.
For any privacy-related questions, contact:
📧 info@tenlittlepieces.com .

We may collect the following types of personal information:

• Your name and contact details (email, phone, organisation)
• Booking details for educational services
• Responses to forms or downloads
• Payment or invoicing information (via secure third-party systems) 
• Website usage data (via cookies and analytics tools)
• Photos, feedback, or testimonials (with consent) 

We may collect personal information when you:

• Submit a form on our website
• Make a booking or purchase
• Subscribe to our email list
• Email or message us directly 
• Interact with our website or social media

We only collect personal information that is reasonably necessary to deliver our services or respond to your requests.

We use your personal information to:

• Deliver education programs, services and kits
• Send downloads or requested resources
• Respond to your enquiries or bookings
• Email you updates, news, or resources (only if you’ve opted in)
• Improve our website and services
• Meet any legal obligations

We never sell your data or share it for unrelated marketing purposes.

We do not collect personal information directly from children. If personal details about children are shared with us (e.g. for certificates or program planning), we expect that the centre or educator has obtained prior consent from the parent or guardian. We do not store or use this data beyond the scope of that purpose, and we take all reasonable steps to ensure it is securely handled and deleted when no longer needed. Photos of children will only be used where permission has been provided by the relevant centre or caregiver.

For students contacting our team for mentorship or interviews, please include your supervising teacher or guardian in your initial enquiry.

Our website uses cookies to track general site usage and improve user experience. You can control or disable cookies in your browser settings. We use tools such as Google Analytics to better understand visitor activity, but this data is aggregated and does not identify individuals.

We store your information securely through trusted platforms such as:

• Google Workspace
• Tekmatix CRM
• Stripe (for payments) 

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access.

We may share your information with trusted third parties who help us operate our services (such as email providers, payment processors, or our CRM), but only when necessary and never for unrelated marketing. All third-party providers are required to uphold the same privacy standards.

You can:

• Request access to the personal data we hold about you
• Ask for your information to be corrected or deleted
• Withdraw your consent to receive marketing emails at any time

To do so, email us at info@tenlittlepieces.com and we’ll assist you.

We only keep your personal information for as long as necessary for the purposes we collected it, or as required by law. When no longer needed, it is securely deleted or anonymised.

Some of our systems (like email or CRM platforms) may store data on servers outside Australia. In these cases, we take all reasonable steps to ensure your data is protected according to Australian privacy standards.

This policy may be updated from time to time. Any changes will be posted on this page with an updated date.

For any privacy-related concerns, requests or feedback, please contact:
📧 info@tenlittlepieces.com